Gainesville, GA · Hall County
Single-Family Plumbing Retrofit Application
Gainesville water customers use this application to request a water-bill credit for replacing qualifying toilets through the Single-Family Residential Plumbing Retrofit Program.
What this form is
This application requests a $75 credit per qualifying retrofitted toilet on a City of Gainesville water bill. The home must have been built before 1993, and the replacement must be a WaterSense-labeled 1.1-gallon-per-flush toilet; the old toilet must be at least 3.5 gallons per flush and disposed of so it cannot be reused. Applicants provide customer, household, and toilet details, certify program requirements, and attach the original receipt.
Who needs it
Gainesville water customers seeking a credit for qualifying toilet replacements in homes built before 1993 need to complete this application.
How to submit it
Mail the completed application and original receipt to Attn: Plumbing Retrofit Program, 2641 Old Flowery Branch Road, Gainesville, GA 30504.
About notarization
This application is signed and dated without a notary; attach the original purchase receipt, which is not notarized.
How to submit this form
- 1
Download the Application
Download the Single-Family Plumbing Retrofit Application PDF.
- 2
Complete the Application
Provide customer, household, and toilet information, then read and sign the certification.
- 3
Gather the Original Receipt
Attach the original receipt for the toilet purchase; photocopied receipts may delay or prevent eligibility.
- 4
Mail It to the City
Mail the completed application and original receipt to the Plumbing Retrofit Program at the address shown on the form.
Frequently asked questions
- Do I need a notary for the Single-Family Plumbing Retrofit Application?
- No. Sign and date the application without a notary. Attach the original purchase receipt; it does not need to be notarized.
- How do I submit the plumbing retrofit application?
- Mail the completed application and original receipt to Attn: Plumbing Retrofit Program, 2641 Old Flowery Branch Road, Gainesville, GA 30504.
- What toilets qualify for the retrofit credit?
- The home must have been built before 1993. The replacement must be a WaterSense-labeled 1.1-gallon-per-flush toilet, and the old toilet must be at least 3.5 gallons per flush and disposed of so it cannot be reused.
- How much is the toilet retrofit credit?
- The application states that a $75 credit per retrofitted toilet will be added to the City of Gainesville water bill.
Need something notarized?
This Single-Family Plumbing Retrofit Application doesn’t need a notary — but if you have another Gainesville form that does, a commissioned online notary can help.