Sachse, TX · Dallas County
Account Update Request Form
Sachse utility customers use this form to request account changes, cancel service, or receive a final account statement.
What this form is
Use this form to request cancellation of utility service or a final account statement, change contact or mailing information, or add or remove a secondary name or authorized user. It asks for current and updated account details, the requested changes, a signature and date, and a copy of acceptable identity verification. Moving customers can provide a forwarding address and choose how to receive the final bill.
Who needs it
A Sachse utility account holder requesting a listed account change, cancellation, or final account statement should complete this form.
How to submit it
Return the completed form and a copy of acceptable identity verification to the Utility Billing Department in person at 3815 Sachse Rd, Bldg. B, Sachse, Texas 75048, or by email to [email protected].
About notarization
This document is signed and dated without a notary; attach a copy of acceptable identity verification, but the form does not say that it must be notarized or sworn.
How to submit this form
- 1
Download The Form
Download the Account Update Request Form for your Sachse utility account.
- 2
Complete The Form
Select the requested change and fill in the relevant current and updated account information. Sign and date the form.
- 3
Gather Identity Verification
Include a copy of a state-issued driver’s license, state-issued identification card, or passport.
- 4
Submit To Utility Billing
Return the form and identity verification in person to the listed Utility Billing Department address or email them to [email protected].
Frequently asked questions
- Do I need a notary for the Account Update Request Form?
- No. Sign and date the form and include a copy of acceptable identity verification. The form does not say that the form or verification must be notarized or sworn.
- How do I submit the Account Update Request Form?
- Return the completed form and a copy of acceptable identity verification to the Utility Billing Department in person at its listed address or by email to [email protected].
- What identity verification does the form accept?
- The form lists a state-issued driver’s license, state-issued identification card, or passport as acceptable identity verification. It asks you to provide a copy.
- What can I request with this form?
- You can request service cancellation or a final account statement, change mailing or contact information, or add or remove a secondary name or authorized user.
Need something notarized?
This Account Update Request Form doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.