Red Oak, TX · Ellis County
Utility Billing Service Agreement
Red Oak retail water customers sign this service agreement before starting water service or restoring service after it has been suspended or terminated.
What this form is
This agreement explains restrictions intended to protect Red Oak’s drinking water supply and sets out customer responsibilities for preventing cross-connections and contamination hazards. Each retail customer must sign it before the city begins water service; the city also requires a signed copy before restoring service that was suspended or terminated. The agreement identifies the customer and includes a signature and date line.
Who needs it
Retail water customers must sign this agreement before new service begins or the city re-establishes previously suspended or terminated service.
How to submit it
Send the signed agreement to Utility Billing at [email protected] or P.O. Box 393, Red Oak, TX 75154. The document also lists the Utility Billing phone number, (972) 617-3638.
About notarization
This agreement is signed and dated without a notary; it lists no notarized or sworn attachment, so the customer just signs and dates it.
How to submit this form
- 1
Download The Agreement
Download the Utility Billing Service Agreement PDF.
- 2
Complete The Agreement
Enter the customer name and sign and date the agreement.
- 3
Gather Required Records
If applicable, provide the city copies of backflow prevention device testing and maintenance records as required by the agreement.
- 4
Submit To Utility Billing
Send the signed agreement to [email protected] or P.O. Box 393, Red Oak, TX 75154.
Frequently asked questions
- What is the Red Oak Utility Billing Service Agreement?
- It explains restrictions that protect the drinking water supply and sets out customer responsibilities, including addressing cross-connections and maintaining required backflow prevention devices.
- Who needs to sign this agreement?
- Each retail water customer must sign it before Red Oak begins service. The city also requires a signed copy before re-establishing service that was suspended or terminated.
- Do I need a notary for the Utility Billing Service Agreement?
- No. The customer signs and dates this agreement without a notary. The document does not list a notarized or sworn attachment.
- How do I submit the signed agreement?
- Send it to Utility Billing at [email protected] or P.O. Box 393, Red Oak, TX 75154, as listed on the agreement.
Need something notarized?
This Utility Billing Service Agreement doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.