Dilley, TX · Frio County
Utility Bill Complaint Form
Dilley utility customers use this form to explain why a specific bill is incorrect and request an adjustment after meter readings and leak checks are completed.
What this form is
Use this form to dispute a specific utility bill after meter readings have been verified, an inspection has found no water leaks, and a meter test has been performed. The form asks for the service address, disputed bill’s due date and amount, customer contact and mailing details, and a specific explanation of the billing error and requested adjustment. Disputed bills may still face penalties or disconnection for non-payment.
Who needs it
A Dilley utility customer disputing a specific bill after meter readings are verified, leaks are ruled out, and a meter test is performed should use this form.
How to submit it
Submit electronically, or mail or deliver the form to the Utility Billing Department at 116 E. Miller St., P.O. Box 230, Dilley, Texas 78017.
About notarization
This form has no notary block; enter the completion date and submit it, and it lists no sworn or notarized attachment.
How to submit this form
- 1
Download The Form
Download the Utility Bill Complaint Form PDF.
- 2
Complete The Form
Enter the service address, bill due date and amount, your contact details, and a specific explanation of the billing error and requested adjustment.
- 3
Gather Supporting Information
The form says to attach additional pages if necessary to explain why you believe the bill is incorrect.
- 4
Submit To The City
Submit electronically, or mail or deliver the form to the Utility Billing Department at 116 E. Miller St., P.O. Box 230, Dilley, Texas 78017.
Frequently asked questions
- Do I need a notary for the Utility Bill Complaint Form?
- No. The form has no notary block and lists no sworn or notarized attachment; complete the date field and submit the form.
- How do I submit the Utility Bill Complaint Form?
- Submit it electronically, or mail or deliver it to the Utility Billing Department at 116 E. Miller St., P.O. Box 230, Dilley, Texas 78017.
- When should I use this form?
- Use it to dispute a specific utility bill after meter readings have been verified, an inspection has found no water leaks, and a meter test has been performed.
- What information does the form ask for?
- It asks for the utility service address, disputed bill’s due date and amount, your name and contact details, any different mailing address, and why the bill is incorrect.