Petersburg, TX · Hale County
Customer Service Agreement
Water customers sign this agreement before Petersburg starts service or restores service after a suspension or termination.
What this form is
This agreement explains plumbing restrictions intended to protect Petersburg’s public drinking water supply and sets out customer responsibilities for inspections and backflow prevention. Each retail customer must sign it before the city begins water service, and the city requires a signed copy to restore service after suspension or termination. It asks for the customer’s name, signature, service address, and date.
Who needs it
Retail customers seeking new Petersburg water service, or restoration of service after suspension or termination, must sign this agreement.
How to submit it
Submit it to the city department named on the form; check the city website for current contact details.
About notarization
This agreement is signed and dated without a notary; the customer just signs and dates it.
How to submit this form
- 1
Download The Agreement
Download the Customer Service Agreement PDF.
- 2
Complete The Agreement
Enter the customer's name and service address, then sign and date the agreement.
- 3
Gather Any Attachments
The agreement does not specify any required attachments.
- 4
Submit To The City
Submit it to the city department named on the form; check the city website for current contact details.
Frequently asked questions
- Do I need a notary for the Customer Service Agreement?
- No. This agreement is signed and dated without a notary; the customer just signs and dates it.
- Who must sign the Customer Service Agreement?
- Each retail customer must sign before Petersburg begins water service. A signed copy is also required to restore service after suspension or termination.
- What information does the agreement ask for?
- It provides spaces for the customer's name, signature, service address, and date, and outlines plumbing restrictions and customer responsibilities.
- How do I submit the Customer Service Agreement?
- Submit it to the city department named on the form; check the city website for current contact details.