Boerne, TX · Kendall County
Water Leak Adjustment Request
Boerne water customers use this request to seek an adjustment after a plumbing leak causes water consumption to exceed normal usage.
What this form is
This request asks the customer to affirm that a plumbing problem at the service address caused water consumption to be more than 50% higher than normal. Complete it and attach the plumbing-repair receipt. If the leak occurred between December and March, the form asks the city to check whether high consumption affected the monthly sewer charge and adjust it accordingly.
Who needs it
A customer with a plumbing leak that caused water consumption to exceed normal usage by more than 50% can submit this request with a plumbing-repair receipt.
How to submit it
Return the completed form and repair receipt to the City of Boerne Billing Office in person, by mail, by email, or by fax using the contact details on the form.
About notarization
This request is signed without a notary; attach the plumbing-repair receipt, and the customer signs and dates the form.
How to submit this form
- 1
Download The Form
Download the Water Leak Adjustment Request.
- 2
Complete The Request
Enter the date, account number, account holder, contact phone, service address, and leak date range; then sign and date the form.
- 3
Gather The Attachment
Attach the receipt for plumbing repairs.
- 4
Submit To The Billing Office
Return the form and receipt to the City of Boerne Billing Office in person, by mail, email, or fax using the form's contact details.
Frequently asked questions
- Do I need a notary for the Water Leak Adjustment Request?
- No. The customer signs and dates this request without a notary and attaches the receipt for plumbing repairs.
- Who can use the Water Leak Adjustment Request?
- A customer whose plumbing problem caused water consumption at the service address to be more than 50% higher than normal can submit the request.
- What should I attach to the request?
- Attach the receipt for plumbing repairs. The form also asks the customer to provide account and service-address information and affirm the leak-related usage.
- How do I submit the Water Leak Adjustment Request?
- Return the completed form and receipt to the City of Boerne Billing Office in person, by mail, by email, or by fax using the details printed on the form.
Need something notarized?
This Water Leak Adjustment Request doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.