Hewitt, TX · McLennan County
Leak Adjustment Policy and Request Form
Hewitt water customers use this form to request an adjustment to a bill after a qualifying leak on the customer’s side of the meter.
What this form is
This form lets a Hewitt water customer request a water-bill adjustment after a qualifying leak, subject to the city’s policy and approval by the City Manager and/or City Council. The policy excludes problems with private fixtures and yard sprinkler systems and sets limits on eligible adjustments. Applicants provide account and leak details, describe the repair, and attach documentation showing the repair date, address, type, and cost.
Who needs it
A Hewitt water customer seeking a bill adjustment for a qualifying leak should complete this form and provide repair documentation.
How to submit it
Return the completed form to Utility Customer Service at 103 N. Hewitt Dr., or email it to [email protected].
About notarization
This document is signed and dated without a notary; the applicant attaches repair documentation, but the form does not require it to be notarized or sworn.
How to submit this form
- 1
Download The Form
Download the Leak Adjustment Policy and Request Form PDF.
- 2
Complete The Request
Enter the service address, contact and account-holder details, leak dates, leak type, and a clear description of the repair.
- 3
Gather Repair Documentation
Attach documentation showing the repair date, address, type of repair, and cost.
- 4
Submit To Utility Customer Service
Return the completed form to 103 N. Hewitt Dr., or email it to [email protected].
Frequently asked questions
- Do I need a notary for the Leak Adjustment Request Form?
- No. The applicant signs and dates the form without a notary. Attach repair documentation, but the form does not require it to be notarized or sworn.
- How do I submit the Leak Adjustment Request Form?
- Return the completed form to Utility Customer Service at 103 N. Hewitt Dr., or email it to [email protected].
- What repair documentation should I attach?
- Attach documentation showing the repair date, address, type of repair, and cost. The form lists a plumber’s statement or bill, a parts receipt, or a signed repair statement from business management or an owner as examples.
- What leak repairs may qualify for an adjustment?
- The policy allows consideration of certain underground leaks or broken pipes caused by unusual conditions. Private fixtures and yard sprinkler systems do not qualify, and adjustments are discretionary.
Need something notarized?
This Leak Adjustment Policy and Request Form doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.