Sweetwater, TX · Nolan County
Customer Service Agreement
Sweetwater water customers sign this agreement before starting service or having service restored after suspension or termination.
What this form is
This agreement explains water-service restrictions intended to protect the public water supply and sets out responsibilities for the customer and the city’s water system. Each retail customer must sign it before the city begins service, and the water system requires a signed copy before restoring suspended or terminated service. It covers inspections, correcting contamination hazards, backflow prevention devices, and the customer’s signature and date.
Who needs it
Retail water customers must sign the agreement before new service begins or suspended or terminated service is restored.
How to submit it
Submit it to the city department named on the form; check the city website for current contact details.
About notarization
This agreement is signed and dated without a notary; the document identifies no notarized or sworn attachment or related step.
How to submit this form
- 1
Download The Agreement
Download the Customer Service Agreement PDF.
- 2
Review The Terms
Read the water-service restrictions and the customer and water system responsibilities.
- 3
Sign And Date
Sign and date the agreement as the customer.
- 4
Submit To The City
Submit the signed agreement to the city department named on the form; check the city website for current contact details.
Frequently asked questions
- What is the Sweetwater Customer Service Agreement?
- It sets out water-service restrictions and responsibilities intended to protect the public water supply, including provisions for inspections and backflow prevention.
- Who needs to sign the agreement?
- Each retail customer must sign it before the city begins water service. A signed copy is also required before suspended or terminated service is restored.
- Do I need a notary for the Customer Service Agreement?
- No. The agreement is signed and dated without a notary, and it identifies no notarized or sworn attachment or related step.
- How do I submit the Customer Service Agreement?
- Submit it to the city department named on the form; check the city website for current contact details.