Leander, TX · Williamson County

No notary required

Leak Adjustment Request Form

Leander utility customers use this form to request a bill adjustment after a leak causes unusually high water consumption.

What this form is

The form requests a water-bill adjustment for eligible customers whose leak caused abnormal usage and an increased bill. It asks for customer and service details, repair date, adjustment period, leak type, and a brief description; repair receipts or invoices must accompany the request, which must be submitted within 90 days of repair.

Who needs it

A Leander utility customer may use this form if a repaired leak caused abnormal usage and the request meets the listed eligibility criteria.

How to submit it

Submit it electronically through the city website or in paper form to Utility Billing Office staff. Include receipts and/or invoices for expenditures incurred to repair the leak.

About notarization

This form is completed without a notary; it lists no sworn attachment or notarized step and asks the customer to complete the required information.

How to submit this form

  1. 1

    Download The Form

    Download the Leak Adjustment Request Form from this page.

  2. 2

    Complete The Required Information

    Provide your customer and service details, repair date, requested adjustment period, leak type, and a brief description.

  3. 3

    Gather Repair Documentation

    Include receipts and/or invoices for expenditures incurred to fully repair the leak.

  4. 4

    Submit The Request

    Submit electronically through the city website or in paper form to Utility Billing Office staff.

Frequently asked questions

Do I need a notary for the Leak Adjustment Request Form?
No. The form lists no sworn attachment or notarized step; it asks the customer to complete the required information.
How do I submit the Leak Adjustment Request Form?
Submit it electronically through the city website or in paper form to Utility Billing Office staff. Include receipts and/or invoices for leak-repair expenditures.
What documents must accompany the request?
The request must include receipts and/or invoices for expenditures incurred to fully repair the leak.
When must I submit a leak adjustment request?
The form says requests must be submitted within 90 days of the completed repair.

Need something notarized?

This Leak Adjustment Request Form doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.