Houston, TX · Harris County

No notary required

Vehicle for Hire Complaint Form

Houston residents can use this form to report a vehicle-for-hire complaint and provide details about the complainant, service, vehicle, and incident.

What this form is

Use this form to submit a complaint about a vehicle-for-hire service in Houston. It asks for the complainant’s contact information, details about the company, vehicle or permit, driver, and service, and a description of the incident, including its date, time, and location. The complainant signs a statement that the information is true and correct to the best of their knowledge and belief.

Who needs it

A person making a complaint about a vehicle-for-hire service can use this form to describe the incident and identify the company, vehicle, or driver.

How to submit it

Send the completed form by fax to 832-395-9632, email to [email protected], or mail it to City of Houston, ATTN: Heather Metelski, 1002 Washington Ave., 1st Floor, Houston, TX 77002.

About notarization

This form has no notary block; the complainant signs and dates the statement that the information is true and correct to the best of their knowledge and belief.

How to submit this form

  1. 1

    Download The Form

    Download the Vehicle for Hire Complaint Form PDF.

  2. 2

    Complete The Form

    Fill in your contact details, information about the company, vehicle, driver, and service, and the complaint details.

  3. 3

    Sign And Date

    Sign and date the statement confirming the information is true and correct to the best of your knowledge and belief.

  4. 4

    Submit The Form

    Send the completed form by fax, email, or mail using the contact details printed on the form.

Frequently asked questions

What information does the Vehicle for Hire Complaint Form request?
It requests complainant contact information, company and vehicle or permit details, the driver’s name, service type, vehicle description, and details about the complaint.
How do I submit the Vehicle for Hire Complaint Form?
Send it by fax to 832-395-9632, email it to [email protected], or mail it to the City of Houston address listed on the form.
Do I need a notary for the Vehicle for Hire Complaint Form?
No. The form has no notary block. The complainant signs and dates a statement that the information is true and correct to the best of their knowledge and belief.

Need something notarized?

This Vehicle for Hire Complaint Form doesn’t need a notary — but Texas residents can notarize other documents online with a commissioned online notary.