Irvine, CA · Orange County
Customer Service Evaluation
Visitors to Irvine’s Community Development Department can use this form to rate their service experience and share comments or suggestions.
What this form is
This evaluation form lets visitors share feedback about service from Irvine’s Community Development Department. It asks for the visit date and arrival time, reason for the visit, wait time, and ratings of courtesy, staff knowledge, and overall service. Visitors can add comments or suggestions and provide contact details if they want a response.
Who needs it
Visitors who want to provide feedback about their experience with Irvine’s Community Development Department can complete and return this evaluation.
How to submit it
Drop the completed form in the suggestion box at the Front Counter or mail it to the City of Irvine, Community Development Department, P.O. Box 19575, Irvine, CA 92623-9575.
About notarization
This evaluation does not require a notary; it asks for the visit date and optional contact details, with no sworn attachment or notarized step.
How to submit this form
- 1
Download The Form
Download the Customer Service Evaluation.
- 2
Complete The Evaluation
Enter your visit date and arrival time, answer the service questions, and add any comments or suggestions.
- 3
Add Contact Details If Desired
Provide your contact information if you would like a response to your comments.
- 4
Submit The Form
Drop the completed form in the Front Counter suggestion box or mail it to the Community Development Department.
Frequently asked questions
- What does the Customer Service Evaluation ask?
- It asks about your visit, wait time, and service experience, and provides space for comments or suggestions. You may include contact details if you would like a response.
- Do I need a notary for the Customer Service Evaluation?
- No. This evaluation does not require notarization and has no sworn attachment or notarized step.
- How do I submit the Customer Service Evaluation?
- Drop it in the suggestion box at the Front Counter or mail it to Irvine’s Community Development Department at P.O. Box 19575, Irvine, CA 92623-9575.
Need something notarized?
This Customer Service Evaluation doesn’t need a notary — but if you have another Irvine form that does, a commissioned online notary can help.